U.S. and Samsung Tell Galaxy Note 7 Owners: Power Down Now

The U.S. Consumer Product Safety Commission and Samsung are urging owners of the Galaxy Note 7 smartphones to stop using the devices while they work to formalize how a recall will work.


The notice comes a week after Samsung (SSNLF) reported an intentional review of 2.5 million telephones overall as a result of a battery issue accepted to influence 0.1% of all gadgets. A few clients reported that their Note 7s burst into flames. 

An administration review would prohibit the offering of the telephone. In its announcement, the office solicited proprietors from the Note 7 "to power them down and quit charging or utilizing the gadget" meanwhile. 

Points of interest on an official review will come "at the earliest opportunity," the organization said. 

Tim Baxter, president of Samsung Electronics America, said the organization is working together with CPSC and its bearer accomplices to guarantee all Note 7 clients are cautioned. 

Related: Can FAA's notice to Samsung Galaxy Note 7 clients truly be authorized? 

Samsung, situated in South Korea, has been putting forth U.S. clients an alternate telephone, the Galaxy S7 or Galaxy S7 Edge, and a $25 blessing card or bill credit. 

Taking after the U.S. declaration, Samsung on Saturday exhorted Note 7 proprietors in South Korea to quit utilizing the gadgets. It asked them to visit their closest Samsung administration focus where they will get an alternate telephone. 

It wasn't quickly clear whether the guidance is being stretched out to the next eight nations where Samsung is reviewing the Note 7. 

The Federal Aviation Administration on Thursday cautioned carrier travelers to not utilize or charge their Note 7s on board an airplane and not to stow the telephones in checked stuff.